DIONNE C Fix
map-marker Fayetteville, Georgia

CORRUPT BUSINESS / BAD FOOD / BAD MANAGEMENT

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ALL GA FOOD DEPOT RECEIVE BAD QUALITY MEATS AND OTHER PRODUCTS... BAD WAGES... BAD MANAGEMENT ... GREEDY BOARD MEMBERS... UNPROFESSIONALISM THAT REFLECTS CORRUPTION AND VIOLATIONS CONCERNING STORE WORKFORCE ...REGIONAL DIRECTOR - MR PROCTOR / LOCTIONS - FAIRBURN & FAYETTEVILLE GA ...
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Pros:
  • I will encourage a boycott
Cons:
  • Company is corrupt

Preferred solution: JUSTICE / CLASS-ACTION LAWSUIT

User's recommendation: NEVER EVER TRUST THE MEATS /

Jennie J Eej

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Verified Buyer
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Verified Reviewer
| map-marker Lagrange, Georgia

Rude employees

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Food Depot - Rude employees
Food Depot - Rude employees - Image 2

My Brother in law and I was sharing a buggy and we were in line for the self check out sign said (20 items or less ). The tall blonde girl hollered at me and said you cant use these you have to many items .

I told her that it was 2 separate orders . Then the older white lady with dyed black hair proceeded to tell me the same thing about I couldnt use these because I had to many items . I told her the same the thing about it was 2 seperate orders and she said that doesnt matter I said we are sharing a buggy . They both stand over across by the stack of drinks and start whispering.

Im not stupid I know they were talking about us when my register messed up the blonde came over there and when she fixed it she grabbed my bottles of water and tossed them in the seat part of the buggy . My brother in law was at the other register beside me and he asked her a question and she snapped at him . I had 15 items and he had 16 items so it was less than 20 items each of us had . The both of them need to find another job because customer service isnt for them they are to rude they should ask questions first before being so rude .

I work in customer service and the customer is always right no matter what .

We should have gotten our groceries for free after the way those two acted about the self check outs. And We probably never shop at Food Depot again .

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User's recommendation: Don’t use the self checkouts make someone check you out instead that’s what they get paid to do . The customer doesn’t get paid to scan their on groceries.

3 comments
Guest

If you were using one buggy then you should have used the same register. I’m sure it took extra time for one of you to carry your items to a second register.

Guest
reply icon Replying to comment of Guest-2485790

The registers were side by side to each other . So no it didn’t take extra time .

Marcelline Syr
reply icon Replying to comment of Guest-2485919

Stop making EXCUSES.YOU ARE WRONG.

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Glinda D Zjl

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Verified Reviewer
| map-marker Carrollton, Georgia

Out of date goods

There have been several times my family and I had to return products to Food Depot because of out of date, and stale tasting. Food Depot needs to change out their foods and replace them with fresh foods, not try to sale stale, rotten, out of date food to customers, that makes the look bad. Some of their meats are double wrapped, like the chicken and they make you wonder what is wrong with it.
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Anonymous
map-marker Atlanta, Georgia

The meat is poor quality! The sirloin steak has no taste and is full of fat and grissle! It doesn’t even taste like steak!

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The poor quality of the sirloin steaks we purchased! No flavor whatsoever! Could not even tell it was steak! Full of fat!
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User's recommendation: You might want to think twice about buying meat at a cheaper price because you get what you pay for!

Resolved
Ofelia S Iwg

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Verified Reviewer

Resolved: Unauthorized “food depot “ charge on my credit card.

Updated by user Dec 14, 2023

Company fixed the issue and I have been provided with apology.

Original review Nov 29, 2023
After browsing through the meal delivery options in google, a charge was made in my credit card. I did exit google without any selection.
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Loss:
$6

Preferred solution: No matter how small the amount is, it is critical to report this scam or fraud as a warning to others.

User's recommendation: Will browsing a site predisposes a scam or fraud ?

Resolved
Ofelia S Iwg

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Verified Reviewer

Resolved: I made an error in this review, it is not the meal delivery service I was referring to.

Updated by user Nov 29, 2023

Company fixed the issue and I have been provided with apology.

Original review Nov 29, 2023
Sorry I just found out Food Depot is not the meal delivery service I reported as an unauthorized credit card charge.
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Preferred solution: Apology

Alex S Fhd

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Verified Buyer
| map-marker Stone Mountain, Georgia

Store Manager was being belligerent.

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Food Depot - Store Manager was being belligerent.
NI was charged for an item that was never in my cart to be scanned, once I realized I asked for manager and the security during this time a manager that claimed she was on break comes out eating corn and shrimp on the floor in my face. As I told her she doesnt have to be present if this is going to be your movie and dinner I dont think its appropriate to watch you suck a shrimp in my face she proceeded to call me different names other than the child of god. I cant summit the video nor pictures please get back to me so I can email it to cooperate.
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Loss:
$2
Pros:
  • Store it self
Cons:
  • Management

Preferred solution: I want her to step down as management or sent to another store, I don’t feel comfortable shopping there anymore. I shop at food depot every other day for breakfast, lunch and dinner including my mother.

User's recommendation: Never to come to this location

Nonie H

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Verified Reviewer

Complaint

I went to food Depot on maple Street Carrollton Georgia and asked for bc authuris and the girl gave me night time bc and I gave it bk and she gave me goody powder instead all the while she was talking to a customer that was leaving the store and rolled her eyes it was the cashier at the medicine isle I have authorities bad and the powder was for body aches she was rude to me And snaped at me saying you said green bc I plainly spoke her what I wanted customer always right
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Loss:
$2

Preferred solution: Apology

Quanda P Ljk

Inquiring about states usage of state approved Healthy Benefits Cards at your stores

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Updated by user Nov 03, 2023

I inquired about healthy food benefits cards from insurance company and why you all aren't on list of food vendors that accepts these benefits? It would be great if you can.

Ur quality of food products are to me better than store chains I'd prefer not to mention. Hoping you all become part of the available options to obtain groceries

Updated by user Oct 17, 2023

We need you all on approved stores

Original review Oct 17, 2023
Unable to use state approved Healthy Benefits Cards at your stores and why? Ur stores have a better quality of meats/groceries than Walmart or Kroger at the same cost or less. What does it take for you all to get on list of approved stores?HappyI like Food Depot and would recommend others to come. We need you all on the list
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Pros:
  • Quantity at reasonable price
  • Better quality

Preferred solution: Besides cash/food stamp program, we need to be able to use state approved Healthy Benefits Cards

Mary B Vza

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Verified Reviewer
| map-marker Calhoun, Georgia

Got hurt

Food Depot - Got hurt
A worker hurt me and this been few months now they know told Manger what happened and couple other about the worker run her buggy down my are talked about it to are 3 people about what happened and seems like don't care
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DBracewell

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Verified Reviewer
| map-marker Dublin, Georgia

Horrible customer service

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I am writing regarding a disgusting employee at the Dublin store, I wish I knew his name, im still researching. Middle aged white male from my mother's description.

I wish I was there. She is 80 years old and turned to ask him where the fully cooked bacon is located and his response being "if you would turn around and actually look you would see it, in a very rude way, definitely not joking. Anyone that would talk this way to a elderly person , whom by the way has trouble seeing is a piece of trash and I'm sure his mother would be ashamed!

She Ofcourse didn't buy it and to my advice will never set foot back in that store other to file a official complaint and to find out the name of this horrible person. Who should be fired immediately!

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Preferred solution: Apology and this person fired

User's recommendation: Don't shop there atleast until he's gone

Suzana R Djd

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Verified Reviewer
| map-marker Newark, New Jersey

Sad customer service at 8:50pm

I wanted to buy some apples to snack on for the next day being Monday. Knowing that the store was going to close in 10 minutes, I thought I had enough time just to grab a few apples. Unfortunately the man over the announce speaker denied me access. I explained I just need some apples and he still answered over the speakers No! Were closed. Poor way of supporting your community. Sad to say I wont be shopping there again. If the situation ever happens to the gentleman it serves him right to get denied. Whatever happened to just being kind to someone.
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Preferred solution: Apology

User's recommendation: If ever in need of last minute shopping don’t shop here!

Ruby J Zbn
map-marker Macon, Georgia

The treatment of a worker

Discipline is about one of your supervisors for his treatment of one of the workers that was a better way to handle it not all in front of customers this is very embarrassing to this guy but yes still the worker kept his composure something needs to be got to be done about this supervisor it treats all his workers and talk to them as if they our children these are grown people that's working under him
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Cameron M Neb
map-marker Jackson, Mississippi

Boss laid us off because we didn't pick up trash from the garbage

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Food Depot - Boss laid us off because we didn't pick up trash from the garbage
Food Depot - Boss laid us off because we didn't pick up trash from the garbage - Image 2
They let all stickers go because we didnt want to go to the back of the building n pick that trash up off the ground it had flies Maggots n all plus it was nasty nasty back there thats not a stocker job description he could of hired some ppl to do that job Not a stocker
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Loss:
$160
Pros:
  • Used to be friendly and had good pricing
Cons:
  • Abusive store manager

Preferred solution: My job n gne hours we didn’t work I wanna get paid for

Shelby G Yuk

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Verified Reviewer
| map-marker Austell, Georgia

Prices to high now

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Sorry to say but Food Depot has lost their mind I always shop at food depot but the last time I went everything was higher than Kroger and plus the 10% so it is not cost plus 10 anymore I bought eggs and they were 3.89 plus the 10 when I can go to Kroger and get them for 2.75 dozen and sometimes cheaper. I shop at the Food Depot in Austell but no more Best regards
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Cons:
  • Prices to high

Preferred solution: Price reduction

User's recommendation: If you want a deal don't go there

Anonymous
map-marker Charlotte, North Carolina

Just a rude employee

Story time: I had a flat tire one night I believe you all were close to closing or maybe just closed. I sat there to wait for help maybe an hr.

A lady came out with a skulls on walked a few feet and began to smoke weed and talk in her phone very loudly. My baby was with me and to not just have the car on the door was open and my windows was down. I just asked her could she smoke a little further from me. She than got a tad bit flustered.

Blew the smoke in my face and proceeded to do so. Very rude now I know why people complain. You allow drugs on the property.

They act like whatever. She is pretty short compared to me.

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User's recommendation: Find somewhere else. I had an issue and they were closed

About

Summary

Food Depot is a chain of stores started in 1988. The concept is that the store does not have huge margins on products. Instead, at Food Depot the original cost is maintained, and 10% is added to every product at the checkout. Food Depot website lists many useful recipes along with a convenient tool for shopping list which allows to select a department, add items to the list, and then print it to take it to the store for an easier shopping experience. Free printable coupons are available for various categories and brands like Gillette, Schwarzkopf, Huggies, L’oreal Paris, Colgate, Venus, Pampers, and many more.

Food Depot reviews and complaints

Food Depot is ranked 94 out of 536 in Supermarkets and Malls category

Area Served

USA

Payment Methods

VISA

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